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Frequently Asked Questions
Anti Virus Software
Due to the nature of executable files some Anti Virus software’s may popup warnings on security, to prevent these issues ensure you are running the most updated version of your Antivirus Software. Older versions with outdated virus databases may block the file from running and result in some of the problems listed below.
Many of these problems can be solved by updating your antivirus software or by adding the e-book to an exceptions list within your antivirus software (you will find detailed instructions within this folder). All files have been scanned and checked for potential hazards so your computer is safe.
The information above refers to E-book distributed on a disc previous to September 2015, for additional help or queries please choose from the links below or visit the frequently asked questions for general queries.
Although we love hearing from users and are always happy to help, by checking the links above and the frequently asked questions you help us respond more quickly to questions that haven’t already been answered.