Download E-book Help

View a step by step guide on how to download the Offline E-book here: Instructions with Pictures or Printable Pdf

Below you will find Instructions in the How do I ... section. Frequently Asked Questions and Solutions to Common Problems and Error Messages are also available.

 

How Do I ... ?

How do I … Download the E-book for offline use?

See download instructions with pictures here.
You must have an online account to add the E-book Download. How do I Set Up my Online Account

1) Click the My Account button on the top left of the screen, Log in to your account using the username and password chosen when you set up the account.

2) After you Log in a new Tab will appear called Online E-books.
Use the dropdown menu from Online E-books to locate Download Offline E-books Registration.
One of more download links should be available, shown below. Click the Download eBook link to go to the download page.

Follow the Download and Activation Instructions, printable instructions can be found here.

A serial number will be sent to your email, choose Online Activation and use the serial number provided to activate the E-book.


3) If no download link is shown;
Click Download Offline E-books Registration.
Choose the Package that corresponds to your book, click the Register button (an online form will appear)

4) At the bottom of the form apply the Download Coupon Code supplied on the first page of your book
Press Enter, the charge will reduce to €0.
Press the Complete Registration button to finish.

5) Log out and back in to your account. The download link will now be seen at the bottom of the Chapter List and on the Download Offline E-book Menu Option. Click this link to go to the download page.

I have downloaded the E-book, how do I activate the program.

Full Instructions with pictures here.

Note - For multiple users on one PC please see the instructions here. Administrator Rights are needed to install the E-book. The administrator password is only needed for the initial install. Serial numbers can only be used once.

1) Download and Run the Setup.exe file and follow the steps to install the e-book.
Set Up files may be called SetUpTG.exe, SetUpPD.exe or SetUpAG.exe depending on which book you are using. Follow the on screen installation steps to install the e-book.
By default the E-book will be stored in your programs folder, for multiple users on one PC this will have to be changed, instructions here.

2) A desktop shortcut called E-bookPD, E-bookAG or E-bookTG should be created to access the E-book. Check is the Icon on your desktop.
If no shortcut is created navigate to the E-Book folder in your Program Files (Computer - Windows C Drive - Program Files).
Right click on E-book.exe and create a short cut, this shortcut can be pasted onto the desktop.

3) Double click the desktop icon to run the e-book, click Next and choose Online Activation. Enter your name and email, use the serial number supplied to your email address to activate the E-book.
Click Next, a Successful Activation notification should appear.

4) If Online Activation fails choose Email Activation; enter your name and email, use the serial number supplied to your email address.
Click Next to activate the E-book. Registration details will be copied to the clipboard, paste these into an email and send to This email address is being protected from spambots. You need JavaScript enabled to view it., an unlock key will be returned.

Online Activation is instant, please allow up to 2 working days for replies to email activation.

Notes
Each serial number can only be used once.

Unsure what email address you have use? Click the Online E-books Tab and choose User Profile or Edit Account to check the email address used.

If you have not received a serial number via email then check the email associated with your account is correct, you should also check any spam or junk folders.

If no internet is available on the destination PC, choose Email Activation.
Registration details will be copied to the clipboard; these can be pasted into a word document. Save the details onto a USB and send from any PC. An activation code will be returned via email. More details provided in the following solutions.

How do I … Register and Activate the Download Offline E-book on a Single User PC?



Full Instructions with pictures here.

Note - For multiple users on one PC please see the instructions here. Administrator Rights are needed to install the E-book. The administrator password is only needed for the initial install. Serial numbers can only be used once.

1) Download and Run the Setup.exe file and follow the steps to install the e-book.
Set Up files may be called SetUpTG.exe, SetUpPD.exe or SetUpAG.exe depending on which book you are using. Follow the on screen installation steps to install the e-book.
By default the E-book will be stored in your programs folder, for multiple users on one PC this will have to be changed, instructions here.

2) A desktop shortcut called E-bookPD, E-bookAG or E-bookTG should be created to access the E-book. Check is the Icon on your desktop.
If no shortcut is created navigate to the E-Book folder in your Program Files (Computer - Windows C Drive - Program Files).
Right click on E-book.exe and create a short cut, this shortcut can be pasted onto the desktop.

3) Double click the desktop icon to run the e-book, click Next and choose Online Activation. Enter your name and email, use the serial number supplied to your email address to activate the E-book.
Click Next, a Successful Activation notification should appear.

4) If Online Activation fails choose Email Activation; enter your name and email, use the serial number supplied to your email address.
Click Next to activate the E-book. Registration details will be copied to the clipboard, paste these into an email and send to This email address is being protected from spambots. You need JavaScript enabled to view it., an unlock key will be returned.

Online Activation is instant, please allow up to 2 working days for replies to email activation.

Notes
Each serial number can only be used once.

Unsure what email address you have use? Click the Online E-books Tab and choose User Profile or Edit Account to check the email address used.

If you have not received a serial number via email then check the email associated with your account is correct, you should also check any spam or junk folders.

If no internet is available on the destination PC, choose Email Activation.
Registration details will be copied to the clipboard; these can be pasted into a word document. Save the details onto a USB and send from any PC. An activation code will be returned via email. More details provided in the following solutions.

How do I … Set up the Offline E-book for Multiple Users On One PC or for a user who is not an administrator. ?



Full Instructions with pictures here.

Administrator Rights are needed to install the E-book. The administrator password is only needed for the initial install.

1) Create a new folder on the Windows C Drive (Can be found in Computer/MyComputer). Add a share/write permission for all users onto this Folder; Right Click on the folder - choose Properties - click the Sharing option - from the drop down menu choose share with everyone on this PC.

2) Log in to your account and Download the E-book. The download link is found at the bottom of the chapter list for each e-book.

3) Once downloaded run the Setup.exe (may also be SetUpPD, SetupAG or SetupTG). During the set up process the E-book will automatically install to the Programs Folder - this will have to be changed so the e-book installs to the shared folder.
In Destination Location choose Browse to select the new shared folder you have created.  The E-book will install to this shared folder.

4) A desktop shortcut should be created. If no shortcut is created, navigate to the new shared folder you created previously.
Right Click on the corresponding E-book.exe file. You can create a short cut from E-book.exe onto the desktop, right click – choose Create Shortcut.

5) Double click the desktop icon to run the e-book, click Next and choose Online Activation.
Enter your name and email, use the serial number supplied to your email address to activate the E-book.
Click Next, a Successful Activation notification should appear.

6) If Online Activation fails choose Email Activation; enter your name and email, use the serial number supplied to your email address.
Click Next to activate the E-book.
Registration details will be copied to the clipboard, paste these into an email and send to This email address is being protected from spambots. You need JavaScript enabled to view it..

Online Activation is instant, please allow up to 2 working days for replies to email activation.

Notes
Each serial number can only be used once.

Unsure what email address you have use? Click the Online E-books Tab and choose User Profile or Edit Account to check the email address used.

If you have not received a serial number via email then check the email associated with your account is correct, you should also check any spam or junk folders.

If no internet is available on the destination PC, choose Email Activation.
Registration details will be copied to the clipboard; these can be pasted into a word document. Save the details onto a USB and send from any PC. An activation code will be returned via email. More details provided in the following solutions.

I do not have Internet on my PC, how can I download and install the e-book?



The file can be downloaded on any PC the transferred via a USB.

Log in to your account on any PC with an internet connection. Download the SetUp.exe file, when prompted choose Save not run. Do not run or input any serial numbers, the File should only be activated on the destination PC only.

The SetUp.exe file will be saved to download folder. Copy to a USB and transfer onto the desired PC.

A serial number will be sent to the email address associated with your account, you will need this to activate the E-book. Save the serial number onto the USB.

Insert the USB key into the destination PC and run the SetUp.exe File. Full Instruction here

After the installation is complete click the desktop icon called E-bookPD, E-bookAG or E-bookTG and choose Email Activation; enter your name and email, use the serial number supplied to your email address.

Click Next. Registration details will be copied to the clipboard; these can be pasted into a word document/notepad file. Save the details onto a USB and send via email from any PC. An activation code will be returned via email.

How do I … Transfer the License from one PC to another?



Run the e-book and press Ctrl + Alt + L to open the license information.
Open the E-book module.
Choose the PC you want to deactivate and click Transfer License.
You can then Deactivate the license and reactivate on a new PC using your original serial number.

This feature requires an online connection.

Transfer License

How do I Navigate/Use the E-book?

The E-book contains interactive solutions to questions in the workbook.
-Look in the title block on the worksheets for Topic and Sheet Numbers .
-Click on the topic in the e-book, then the relevant sheet number.

Navigation
Follow normal power point function keys to activate animations.
Alternatively type the Slide Number of the question and press Enter, the slide number is listed after each question in the workbook and on printable exam papers.

Navigation Tips
- Press 1 and Enter to Return to Main Menu
- To run a second program with the e-book press the Windows Key on the key board (the circle with the windows flag in it) the windows bar along the bottom of your desktop will pop up, from here you can access any program on your computer.
If you choose another program the e-book will not minimise but remains open and running behind the other program. Press the windows key again to switch between programs.
-Use the Link Exams By Year to navigate through Examination Questions by Year

 

Frequently Asked Questions

I have downloaded the offline E-book but no icon appears on my desktop?


The shortcuts will look like.
Desktop Shortcuts
If no shortcut is created navigate to the E-Book folder in your Program Files (Computer - Windows C Drive - Program Files).

Right click on E-book.exe and create a short cut, this shortcut can be pasted onto the desktop.

Where is my serial number to activate the offline E-book download?


The serial number will be sent to the email address associated with the Online account.

Unsure what email address you have use? Click the Online E-books Tab and choose User Profile or Edit Account to check the email address used. You should also check any spam or junk folders.


If you still have not received the serial number please contact This email address is being protected from spambots. You need JavaScript enabled to view it. quoting your Name, Email and the which E-book you have downloaded.

Can I use the Offline ebook on a Mac/Table/I-pad?


Unfortunately the offline download version is windows specific and will not work on a Mac, Tablet or I-pad.
The online version will work on all Macs, Tablets and I-Pads

I can’t find the E-book after is has downloaded onto my PC, where is it?



After the download did you choose to Save or Run the E-book?

If you saved the E-book the SetUp.exe file will be in your download folder. (SetUpAG, SetUpPD or SetUpTG)

If you ran the E-book; Check has a desktop icon been created, shown below.
Desktop Shortcut

If no shortcut is created navigate to the E-Book folder in your Program Files (Computer - Windows C Drive - Program Files).
Right click on E-book.exe and create a shortcut, this shortcut can be pasted onto the desktop.

Full Instructions with Pictures

 

Error Messages

I have entered my serial number but a message appear saying “The Serial Number cannot be applied. The Activation Key was already used. Request a new license”.

Each serial number can only be used once. If you have previously used the serial number on another PC then follow the instruction on How to Transfer a License.(In the How to sections at the top of the page)

If you used the serial number but there was a problem with the installation then please contact This email address is being protected from spambots. You need JavaScript enabled to view it. with the following information; Your name, email, serial number and details of the problem or error message that appears.

Online activation failed. An online connection could not be established….


Certain firewall settings can block the online activation. If online activation fails, you can allow the program through the firewall or choose email activation.

Go Back and choose Email Activation; enter your name and email, use the serial number supplied to your email address.
Click Next to activate the E-book.
Registration details will be copied to the clipboard, paste these into an email and send to This email address is being protected from spambots. You need JavaScript enabled to view it..

Online Activation is instant, please allow up to 2 working days for replies to email activation.

Internet Explorer Users may get warning ‘This file is not commonly downloaded and may harm your computer


All our e-book downloads are digitally signed and verified using Microsoft Authenticode, this message is only appearing because the download is a new feature on our website so has not been downloaded by many users.

When the message appears; go to Actions and select the More Options
Choose Run Anyway.
You can also use an alternative Internet Browser

There was a problem launching Office. Please close all applications and try again



Save any on-going work and shut down all PowerPoint applications.

Open the Task Manager (Press Ctrl + Alt + Delete). Ensure no Microsoft PowerPoint Applications and Processes are running.
Click Name to sort alphabetically and look for any cases of the power point viewer; Microsoft PowerPoint.exe. PowerPointViewer.exe, PTT or PPTS. End the Process

You should also restart the PC. Once the restart is complete launch the E-book again.

 

Did you download your E-book before 14th September? If so you might have an older version that is incompatible with 64 Microsoft Office 2010.

For a free update please contact DCG Solutions with; Your Name, Username and Email.

When I enter the Download Code a message appears saying Code Void.


If you have purchased multiple products ensure you are using the correct access code for the corresponding book.

Ensure you are entering the correct access code as some characters can be easily misread such as the capital letter O and the number zero 0.
Most Download Codes start with three letters, followed by one number, followed by numbers.
PDD1-12345, TGD1-12345, AGD1-12345


The information above refers to the Download E-books for offline use, for additional help or queries please choose from the links below or visit the frequently asked questions for general queries.

   Download Help       

Although we love hearing from users and are always happy to help, by checking the links above and the frequently asked questions you help us respond more quickly to questions that haven’t already been answered.

About DCG Solutions

When DCG Solutions began our sole aim had been to design and develop educational materials of the highest quality, innovation and relevance for Leaving Certificate Design
and Communication Graphics.

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Customer says...

Absolutely love book and CD Better and much cheaper than grinds Would recommend to every student studying DCG Covers all the Leaving Cert DCG course and very easy to use.
-- Georgina Allen from Mullingar

I am very impressed with the applied graphics workbook and e book. The topics are developed in detail and the 3d graphic models are excellent for explaining and visualising the key concepts . The students enjoy completing the worksheets and being able to access the E book on their home PC's.
-- Liam Sheridan from Kildare.

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0879211625

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