Help and Support
DCG Solutions are happy to provide help and support to all our customers, however to enable us to respond as quickly and efficiently as possible we ask you to check the following Help Pages and Instructions Guides before you reach out to support.
Click on a picture to Select the type of E-book you need help.
These links contain Instructions, Frequently Asked Questions and Solutions to Common Problems & Error Messages for each type of E-book. The frequently asked questions page contains answers to general queries and instruction guides for all types of E-books.
Although we love hearing from users and are always happy to help, by checking the links above and the frequently asked questions you help us respond more quickly to questions that haven’t already been answered.
User Guides and Instructions
How to Register an E-book from a Disc (Purchased before September 2015)
How to Download the Offline E-book (Purchased after September 2015)
How to Activate and Install an Offline E-book Download